FAQs

Product Information
Is having many ingredients in a skincare product always good? Why is Ingrediox different?
Not necessarily. A high number of ingredients doesn't always mean better quality. At Ingrediox, we carefully research each ingredient for its beneficial properties. Our formulations are designed to enhance each others effectiveness in the right amounts. This meticulous approach ensures that our products deliver optimal results without causing irritation or harm to the skin. Our focus is on creating balanced, effective, and safe skincare solutions for all skin types.
Shipping, Delivery & Returns
Where do we ship?
At this time, we ship only within Thailand.
What shipping options do you offer, and What do they cost?

We do offer several shipping carriers for example Thailand Post, Kerry Express, Flash Express, SCG Express, and J&T Express etc. which the standard ground shipping taking 2-7 business days upon locations. The Standard Shipping Rates are as belows;

Quantity (pcs.)Shipping Rate (THB)
150.00
2-365.00
4-580.00
6-795.00
8-9110.00
10 up125.00

 

*Free Shipping Promotion apply when buying 1,000 Baht or more !!

Please be notified your shipping method at checkout. After any discounts have been applied and VAT inclusive. Please note that some addresses may not be eligible for expedited shipping. Please allow up to 2 business days for order processing in addition to the two-day shipping time.

Can I change the delivery address, once I place my order?
If you have made an error entering your shipping address or need to make a change, please contact us as soon as possible at customerservice@ingrediox.com  We will make every effort to ensure the correct delivery of your order.
What if I cannot find my package?
Once your order has been shipped, you will receive an email containing tracking details. If you haven't received this email within a few days of your order, please check your spam folder. If your package is missing, please inspect your property to see if it was placed somewhere less visible. all the shipping providers offer proof of delivery, allowing you to track your package on their site and view a photo of where it was left. If the package still cannot be located, please contact us within 3 days of the delivery date shown in the tracking information at customerservice@ingrediox.com We will support and undertake the necessary follow-up actions. This process usually takes 2-3 business days.
What should I do if my item arrives defective?
If your item is defective, please contact us immediately at customerservice@ingrediox.com with details and photographs of the defect. Do not discard the item, as we may need it returned for quality assurance and to process your claim. Depending on the nature of the defect and where you purchased the item, we may offer a replacement or refund. If the purchase was made through a third-party retailer, you should contact them directly for assistance.
AVALANGE
What skin type is AVALANGE suitable for ?
Suitable for oily, acne-prone, large-pored, sensitive, teenage, and mature skins.
Is AVALANGE gentle for my skin ?
AVALANGE has been clinically tested to ensure it is gentle and safe for all skin types, from teenagers to mature skin. It is formulated without sulfates, SLS, SLES, parabens, PEG, silicones, and mineral oil. Our soap-free formula with an extra mild pH balance provides a soothing and effective skincare experience. Everyone can benefit from using AVALANGE for a gentle and thorough cleansing routine.
What makes AVALANGE effective for acne and oil control ?
AVALANGE is specially formulated for acne-prone and oily skin. Enriched with five powerful acne-fighting ingredientsSalicylic Acid, Zinc PCA, Niacinamide, Maclura Cochinchinensis Leaf Prenylflavonoids, and Zymomonas Ferment Extractthis cleanser works synergistically to treat acne, control excess oil, exfoliate dead skin cells, cleanse pores, and prevent future breakouts. Additionally, AVALANGE incorporates an Ultra Hydrating Formula that hydrates and locks in moisture for an extended period, preventing skin dryness and excess oil production. This comprehensive approach helps to prevent acne and pimples, ensuring your skin stays clear and balanced.
What are the main active ingredients in AVALANGE ?

AVALANGE is formulated with three groups of active ingredients, each providing specific benefits to your skin:

1. Acne & Oil Control Ingredients: 

  • Salicylic Acid
  • Zinc PCA
  • Niacinamide
  • Maclura Cochinchinensis Leaf Prenylflavonoids
  • Zymomonas Ferment Extract

2. Moisturizing & Skin Barrier Ingredients:

  • Ceramides NP, AP, and EOP
  • Sodium Hyaluronate
  • Cholesterol
  • Phytosphingosine
  • Propanediol
  • Glycerin

3. Soothing & Anti-inflammatory Ingredients:

  • Hamamelis Virginiana Water
  • Allantoin
  • Camellia Sinensis Leaf Extract
  • Centella Asiatica Extract
  • Tocopheryl Acetate (Vitamin E)
  • Honey Extract


These three groups of active ingredients work synergistically to treat acne and oily skin from all aspects, ensuring comprehensive care and effective results.

How soon can I expect result ?
Your skin will feel immediately better after the first use of AVALANGE. Your skin will feel softer and more hydrated, with a noticeable reduction in oiliness. Within just 1-2 weeks, you can expect to see significant improvements in acne and overall skin condition.
What should I do if AVALANGE irritate my skin ?
Although it is rare, if you experience irritation, discontinue use immediately and consult a dermatologist. It is important to determine whether the irritation is due to an allergy or sensitivity to specific ingredients. We also recommend performing a patch test before fully incorporating any new skincare product into your routine.
How effective is AVALANGE with a lot of active ingredients if it's a wash-off product ? Will those ingredients be as effective as a leave-on product ?
While it's true that leave-on products have more time to interact with the skin, AVALANGE is designed to be highly effective, even as a wash-off product. This is due to the inclusion of carefully selected active ingredients that start working immediately upon contact.

We formulate active ingredients in AVALANGE based on two key aspects: specific benefits to the skin and the synergy of the overall ingredients. With compatible ingredients that enhance each other's efficacy, these components become rapidly active as soon as AVALANGE is applied to your skin. For optimal results, we advise applying AVALANGE and massaging it into the skin for at least 60 seconds. This allows enough time for the ingredients to take greater effect.

AVALANGE is intentionally crafted to be exceptionally gentle, making it ideal for the 60-seconds-or-more washing method without causing any irritation or dryness. Unlike harsh cleansers that can strip your skin if left on too long, AVALANGE ensures a thorough and effective cleanse while preserving your skin's natural balance and hydration.
PURIFIQUE
What skin type is PURIFIQUE suitable for ?
Suitable for oily, normal, teenage, and mature skins
Is PURIFIQUE gentle for my skin?
PURIFIQUE has been dermatologically tested to ensure its sensitivity-free formulation. This makes it absolutely gentle for all skin types, from teenagers to those with mature skin. Its also free from Sulfate, SLS, SLES, Paraben, PEG, Silicone, and Mineral Oil. Its soap free formula and has milder pH balance than general facial foam. PURIFIQUE is ideal for anyone seeking a soothing and effective cleansing solution.
What makes PURIFIQUE effective for purifying and hydrating my skin?

PURIFIQUE is crafted with a blend of natural cleansing surfactants, making it gentle yet highly effective in removing impurities, makeup, and sunscreen. Its formulation includes natural moisturizing ingredients like ceramides, urea, phytosphingosine, and cholesterol, which replenish the skins natural moisturizing factors. Additionally, PURIFIQUE features an Ultra Hydrating Formula that hydrates and locks in moisture within the skin for an extended period. This formula helps to prevent skin dryness, leaving your skin hydrated and plump.

 

 

 

What are the main active ingredients in PURIFIQUE ?

PURIFIQUE is formulated with three groups of active ingredients, each providing specific benefits to your skin:

1. Hydrating & Soothing Ingredients: 

  • Sodium Hyaluronate
  • Panthenol
  • Allantoin
  • Trehalose
  • Algin
  • Xylitylglucoside
  • Anhydroxylitol
  • Xylitol
  • Glycerin
  • Betaine


2. Skin barrier & Anti-aging Ingredients:

  • Deep sea fish collagen
  • Ceramides NP, AP, and EOP
  • Cholesterol
  • Phytosphingosine
  • Urea
  • Zinc PCA
  • Niacinamide
  • Serine
3. Antioxidant & Anti-inflammatory Ingredients:
  • Camellia Japonica Flower Extract
  • Hibiscus Sabdariffa Flower Extract
  • Paeonia Albiflora Flower Extract
  • Tocopheryl Acetate (Vitamin E)

These three groups of active ingredients work synergistically to moisturize, brighten, and sooth skin, ensuring comprehensive care and effective results.

How soon can I expect result ?
Your skin will feel immediately better after the first use of PURIFIQUE. Your skin will feel clean, fresh, softer and more hydrated. Within just 1-2 weeks, you can expect to see significant improvements in overall skin condition.
How effective is PURIFIQUE with a lot of active ingredients if it's a wash-off product ? Will those ingredients be as effective as a leave-on product ?
While it's true that leave-on products have more time to interact with the skin, PURIFIQUE is designed to be highly effective, even as a wash-off product. This is due to the inclusion of carefully selected active ingredients that start working immediately upon contact.

We formulate active ingredients in PURIFIQUE based on two key aspects: specific benefits to the skin and the synergy of the overall ingredients. With compatible ingredients that enhance each other's efficacy, these components become rapidly active as soon as PURIFIQUE is applied to your skin. For optimal results, we advise applying PURIFIQUE and massaging it into the skin for at least 60 seconds. This allows enough time for the ingredients to take greater effect.

PURIFIQUE is intentionally crafted to be exceptionally gentle, making it ideal for the 60-seconds-or-more washing method without causing any irritation or dryness. Unlike harsh cleansers that can strip your skin if left on too long, PURIFIQUE ensures a thorough and effective cleanse while preserving your skin's natural balance and hydration.
What should I do if PURIFIQUE irritate my skin ?
Although it is rare, if you experience irritation, discontinue use immediately and consult a dermatologist. It is important to determine whether the irritation is due to an allergy or sensitivity to specific ingredients. We also recommend performing a patch test before fully incorporating any new skincare product into your routine.
What are the benefits of PURIFIQUE Facial Cleanser?

Benefits of PURIFIQUE Facial Cleanser

1. Deep Hydration: PURIFIQUE is infused with rich moisturizing ingredients, providing deep hydration to keep your skin soft and supple throughout the day.

2. Gentle Cleansing: Designed for all skin types, including sensitive skin, PURIFIQUE effectively removes dirt, makeup, and impurities without stripping your skin's natural oils.

3. Nourishing Formula: Enriched with vitamins and natural oils, PURIFIQUE helps to replenish and repair your skin, leaving it healthy and radiant.

4. Soothing Properties: Ideal for calming irritated or inflamed skin, PURIFIQUE is perfect for individuals with conditions such as eczema or rosacea.

5. Luxurious Texture: The creamy texture of PURIFIQUE offers a luxurious and comforting cleansing experience, enhancing your daily skincare routine.

6. Strengthened Skin Barrier: With regular use, PURIFIQUE helps to strengthen your skin barrier, protecting it against environmental aggressors and reducing sensitivity.

Choose PURIFIQUE for a hydrating, nourishing, and gentle cleansing solution that leaves your skin feeling refreshed and revitalized.

Product

-39%
Duo Set AVALANGE + PURIFIQUE Duo Set AVALANGE + PURIFIQUE
1,810 THB
1,100 THB
Sold 1 item
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(0)
-39%
Pack x2 PURIFIQUE Pack x2 PURIFIQUE
1,880 THB
1,140 THB
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(0)
-40%
Pack x2 AVALANGE Pack x2 AVALANGE
1,740 THB
1,040 THB
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(0)
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